1 reviews | Active since Mar 2017

01 Mar 2017, 11:17

Incredibly poor service

<p>I ordered a number of food bars on line (20/02/2017) (Carb Consious nut bars) as they were not stocked by all wooworths outlets. Upon delivery(21/02/2017) they were not sealed in a box or a packet, they were delivered in an open tub- I have pictures should these be necessary. As a result of the poor packaging an item was missing. I brought this to the attention of client services (21/02/2017), was assured the problem would be rectified and it was not. I Emailed the Client services representative again ((23/02/2017) and she subsequently ignored my mail. I posted the problem on facebook and included my poor client service experience (27/02/2017), again I was assured that online services would contact me, and I have not yet been contacted. This consumer neglect is incredibly dissapointing- especially from a large chain like woolworths, who pride themselves on quality. </p>

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