Incredibly Poor Customer Service! Woolworths, That's The Difference

<p>I went today to Woolworths in Dainfern and went to the 10 Items or less que, I only wanted to buy a loaf of bread, only to find 3 trollies full of stuff that was WAY over the 10 items and a large que because of this. Nobody had told the customers that they should go to the other tills so they can help those obeying the signs.</p> <p> </p> <p>This is not the first time it has happened, so I asked to see the manager and I was told that they "don't want to make the customer feel unwelcome in our store, so we don't ask them to move." Well, I can tell you I felt incredibly unwelcome and that my money wasn't good enough because obviously they want to look after the big spenders at the expense of the small spenders (the 10 item or less crowd).</p> <p> </p> <p>I was then told that they had to ask Head Office to give them a policy to try improve the situation. What an anemic, pathetic cop-out! So they don't have the ability to enforce a simple bit of common decency?! They don't have the ability to make sure that ALL customers are respected at all times! Not just the ones spending lots of money?</p> <p> </p> <p>Inept Woolworths, too anemic to deal with simple harsh issues that come with running a business and satisfying ALL customers. Woolworths, THAT's The Difference</p>