Incorrect/ ********** information sent to Credit Bureaus

Discovered incorrect information has been sent to the credit bureaus. Been trying since the beginning of May 2022 to resolve. Standard email returned by their credit bureau administration after submitting proof of the mistake. You cannot speak to them,get told by their customer services they only work on email!! Pointless excercise!!! They don't care. Their complaints division apologise for the inconvenience etc etc and after a month of trying to resolve they tell you you must wait another 14 days when at the beginning of May you were told that bureaus have been updated allow 5 days....... Tarnished credit record thanks Woolworths and they don't care at all