Incorrect Card

In October 2014 i sent a request to get a secondary card for my wife, only to find that the Lady at Woolworths Menlyn never sent the request to head office.<br> In February 2015 i sent a request to head office via email requesting a secondary card and the head office sent a wrong card even though i sent the correct ID copies.<br> Someone from head office called to apologise for the mistake and promised to send the correct card and the wrong card was sent again to Soshanguve crossing Branch.<br> Cythia working at Soshanguve crossing promised to assist with this query but till today i haven't heard anything from Woolworths.<br>