INCORRECT ACCOUNT NUMBER ON THE APP AND BAD CUSTOMER SERVICE

BAD CUSTOMER SERVICE.

I have received bad customer service from your inbound desk representative, Andile Mdokwana, reference number ***. I called WW contact centre to query a payment that is not reflecting on my account to be told that the account number on the WW App is incorrect and WW would argue that it is my responsibility to verify the account. Firstly, the account information such as balances, and account transactions on the App is correct but the account number on the statement is incorrect. Please resolve this ASAP. Julia.