Inconsistent Pricing Policy at Woolworths Sonieke

I experienced a pricing error at Woolworths Sonieke, but unlike Tygervalley Woolworths—where a similar mistake led to a free item—Fabian and Kaylee only refunded the difference. Their approach felt more like any other stores than the premium service Woolworths promises. This inconsistency is unacceptable, and disciplinary action should be taken against these managers for damaging the Woolworths brand and failing to uphold its service standards. And this is a common practice by this particular store.