Inconsistent & ************* DASH!!!!

Another EPIC FAIL for Woolworths Dash. I am becoming less and less tolerant of this poor customer service. I ordered Dash at 4:45, for over R1000, my order was evidently abandoned due to me not being available. But I was home and had no missed calls. I then spoke to the helpline, who promised to escalate and call me back, and I am still waiting for a call. My kids will go hungry tonight thanks to your incompetence!!!!! This is not the first time, and once again, it’s absolutely unacceptable!!!! I am beyond irritated by this. You are inconsistent and cannot be trusted.