Inconsistent

On the 10th July I app**** for a woolworths in-store card, and after 10 days it was declined. I then sent as email to follow up as to why it was declined. Your acquisition dept responded to my email informing that I did not attach the relevant/supporting documents hence my application was declined. But I can re-apply as of the 12th August again. Today (12th August) I went to Woolworths, Menly Park to re-apply in person with all the necessary documents. At 11h31am on the 12th August, I received an sms from this number +27 *** Informing me that "my credit application has been provisionally approved to complete your application call us today on ***." I immediately call the number so that my application can be completed, only to be informed by Siphamandla that I should have waited until tomorrow to reapply, my application has been declined cos I app**** today instead of tomorrow. I am now thoroughly confused right now by your system.