*********** Customer Sales

Woolworth online and sales agents are **** shame, I ordered milk online and paid for 2 separate order on the 1st of August and delivery was on the 2nd August between 7am and 9am, the email confirmed my order. I waited for delivery but nothing came , so at about 10 am decided to track my order and called but to my surprise the agent told me to wait so that she can check and came back to me to say milk was out of stock and I told her I was not happy because they waited for me to call to tell me that... she dropped the call. went to my order that was still saying packing . i decided to call again and was told i don't have an order and my money is with the bank not Woolworth and when I tracked the order it was saying cancelled but i did not cancel it. the guy decided to drop the call again. i called the third time asking for explanation and this time I was told to give the banking details so that they can call the bank and ask for refund but it going to take 7 to 14 days. all I need I need is milk that I paid for that's it because am not waiting for 14 days for my money. I send an email to Woolworth but still no response and no communication. I am not wasting airtime and data again to call them.