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<p>I called the woolworths call centre this morning requesting for them to close my account, as I had made payment on the account. I first spoke to Portia, who assisted in closing the account I asked for her to send me confirmation of the closing, to my email address, next thing I did not receive it, I called back the call centre ***to request that I get confirmation on email as I did not receive it, I then spoke to Pamela who said the account was closed, and that it takes 24 hrs before I can receive confirmation of the account closure, next thing I open my emails there's an email from woolworths addressed to me, but iwhen I open it it's someone else's letter!!! Where is the confidentiality of this company? I called again and spoke to Lindy or Lynda! And she then says to me, just ignore the email, your correspondence has not been sent out yet. . </p> <p> </p> <p>How can they make such a mistake when I confirmed my email address to all 3 of these consultants? </p> <p> </p> <p>Can I request that I receive that letter before close of business to my email address: **********