incompetency

my shock is that Woolworths can use such *********** attorneys as there are numerous complaints all over the internet about their attorneys and yet they do not do anything about it. I am requesting that Woolworths take action and provide me with a letter of settlement on my father's account immediately before I go to my own attorneys and sue them for harrassment.

Absolute total incompetence. My father's woolworths account was handed over to them after he was declared insolvent and his business closed he was living on a government pension. Every time I tried to discuss it with an employee I was told that it has nothing to do with me it is my father's account. My father is 74 years old and ill and he was continously harrassed 5/6 times a day with telephone calls. On 28 January 2020 I paid this account in full settlement with the figure they gave me on the day and now we are still continously getting harrassed with telephone calls, sms and e-mails to make payment. Even though I have requested on numerous occassions for them to acknowledge receipt of payment. What actually shocks me even more is that a huge international company like Woolworths would utilise such an *********** firm of Attorneys.