Incompetence is what you pay for

<p>On Saturday i completed an online application for a store card, it was unsuccessful - i called was transferred from pillar to post cause no one really takes ownership or accountability there or even know what they doing the decline reason was bogus and they said call back Monday</p> <p>Called back today spoke to Ķhanyisa Hopa who thought she was dealing with an idiot, i asked for the decline reason and lazy thought she could give me the generic decline reason "meet our companies policy" i said No tell me what the reason is she said ITC or affordability i laughed and said both are in line i am registered with transunion and experian and as far as affordability is concerned trust me i have enough disposal income. She really annoyed me because she was trying to sound smart thinking she is speaking to a ***** when she has no clue about financial services and law and then "don't swear at me i don't appreciate your tone" well i didn't appreciate that you are stupid. I asked to speak to Beaula Damingo a team leader and after holding Khanyisa comes back and says she escalated to back office for the reason not excusing why i couldn't speak to the Team Leader until I asked where she is "she is in a meeting but I escalated it" </p> <p>If you did your job in the first place or wait let me rephrase that if you knew what your job was in the first place then, You would not annoy me.</p> <p>Disgusting Service Woolworths, you are really s****ping the barrel with customer service and the people you hire who are ***********, sounding annoyed with me as though i gave her CV in at woolworths.</p> <p>Pathetic and ***********, and since when does a meeting over rule a customer, you wouldn't have a meeting if you didn't have customers. </p>