INCOMPETENCE

I AM AT THE END OF MY TETHER WITH WOOLWORTHS. I HAVE CALLED *** TO NO AVAIL. JUST RINGS BUT LADY ANSWERED ONCE THEN PRETENDED SHE COULD NOT HEAR ME. I WAS INFORMED LAST WEEK BY THIS VERY NUMBER BUT CANNOT RECALL THE LADY'S NAME THAT MY WOOLIES STORE CARD HAS INSURANCE TO CLAIM FOR RETRENCHMENT. I ATTENDED CLEAR WATER MALL WHERE I GAVE PAPERS REQUIRED TO MMABATHO WHO SAID SHE WOULD FAX THEM - I HAVE HEARD NOTHING. I HAVE SENT E-MAILS TO *** / *** and ***. All these e-mails have been "READ" but NO response whatsoever! Who does business like this and I have not received a salary since July. Can somebody not just reply or answer the telephones or is Woolworths going insolvent? I have given my ID everything. How can you tell me I have insurance and then I just get ignored??? PLEASE