INCOMPETENCE

Concern: Please kindly note that I opened a Woolworths account @ Maponya Mall, that was two months ago. Ever since then i've been awaiting my store card. I was given a temporary card, however I am refused to make purchases now because the Temp. card has expired. I was advised I cannot get another Temp. card, i'll have to wait for my store card. But how long should I keep on waiting for Woolworths, because i'm sitting with a up do date account but i cannot use it. I am very disappointed with you guys.