Inclusivity at Woolies N1 City

I encountered a commendable example of inclusion at Woolworths N1 City earlier this afternoon. While searching for a pair of earrings, I approached a store employee for assistance. Upon initiating the conversation, I realized that the employee was hearing impaired. She kindly directed me to a colleague who could assist me further. At 31 years of age, this was my first time witnessing such an inclusive practice in a South African retail environment. This experience left a positive impression on me, and I commend Woolworths for their inclusive employment practices. I hope that other retail outlets will adopt similar measures. Inspired by this encounter, I am now motivated to learn sign language, so that in future interactions, I can communicate directly with hearing-impaired individuals. This experience was truly heartwarming.