Impressed & Excited from WW. Queries & Service Dept.

Impressed & Excited from WW. Queries & Service Dept. For years literally I've been struggling with the Woolworths Retail Apps. In short, I had the problem of almost every 3rd month been cut off from their WW Apps. The annoying part is that as a Senior Citizen I'm unfami**** as to dealing with the Terms of Password and/Login, also, unfortunately, my memory is not as near it had been. The above is by no means WW. Fault or problem. However, up until today, I've given up asking WW. Branches or phoning their HO. in Cape Town as the results were no better as still have same old problem of access into the WW.Apps. Terrible annoying & frustrating. Well due to being asked online about how I felt about supporting WW. I decided to vent my frustration. What a wonderful surprise when I received a call from WW. Queries Dept. The person at the receiving end was very polite and friendly with an understanding of whom he was dealing with. Step by step we ran through the situation and what is it that I expected. After all the formal questions of my Profile. He corrected and updated his system to allow me in future not to have any of my previous problems. He then went through (whilst I was writing) step-by-step what I should do if I again become "locked out not Lockdown" ha!ha! Well, you could imagine my excitement and how I'm impressed at Anthony's SERVICE. I couldn't get to Hellopeter quick enough to tell ALL of my "New Dawn" using the Woolworths Apps. Thank You, Carrol Rowlands and FiFi Speelman for having Anthony in your Dept.