I'm writing to express my extreme disappointment with the customer service I received from Woolworths and Absa Bank after my purse was ****** and my Woolworths credit card was compromised

I'm writing to express my extreme disappointment with the customer service I received from Woolworths and Absa Bank after my purse was ****** and my Woolworths credit card was compromised. 10 *****ulent transactions were made at the same store, one after another, with no security call from either Woolworths or Absa to verify the transactions. When I tried to report the issue, I was bounced between Woolworths Loch Logan, their head office, Woolworths Fleurdal, and Absa Fleurdal. No one took ownership or provided a clear solution. I was told to go back and forth between the two companies, with no resolution in sight. The lack of concern and communication from both Woolworths and Absa has been appalling. I'm now stuck with paying for these unauthorized transactions on my credit card. It's unacceptable that no one is taking responsibility for their part in this mess. To Woolworths and Absa, I say: sort out your customer service processes and actually help people when they need it.