I’m Disappointed with Woolworths.

Hey there, Woolworths team!

I wanted to take a moment to share my experience with Woolworths, especially after being a loyal customer for about 9 years. Recently, life threw me a curveball, and I found myself unable to make payments for two consecutive months. I totally understand that my account was in arrears for three months, but it really stings that Woolworths decided to list a default on my credit record just for those two missed months. It’s disappointing, to say the least, especially after all these years of being a loyal customer.

Given this situation, I’ve been doing some thinking, and I believe it’s time for me to cut ties with Woolworths. I’ve worked hard to get my account up to date, but the way things were handled has left me feeling pretty disheartened. I’d like to go ahead and cancel/close my account with immediate effect from 27 May 2025. It’s a tough decision, but I think it’s the best move for me right now.

Thanks for taking the time to read my thoughts. I hope that sharing my experience might help improve things for other customers in the future. Wishing you all the best!

Cheers!