IBT INTER BRANCH ORDERING SYSTEM IS FLAWED

<p>I have been a Woolworths customer for years and, since I wear a size 9 (shoe) they are one of the few retailers that can accommodate me. I moved from Joburg to Phalaborwa over a year ago and getting shoes has proved to be a challenge. Most of the time only 2 pairs of size 9`s will be brought to the shop, meaning we have to order. And, time without number Woolworths Phalaborwa has failed to locate the shoes I want, even if we do locate the shoes, somehow I still fail to get my order.</p> <p>Of late, I wanted a sandal called "classic value sandals, style no: ********** 38 Navy blue in colour. The shop assistant said he has located them in the Cape Town branch and some other shop. I waited 2 weeks, went to the shop he assured me they were on their way.3 weeks later I went again, because no one was phoning me. He told me, he now only sees shops with two pairs each on the system. And shops don`t send if they are left with 2 pairs each.</p> <p> Again, I will be without shoes because someone somewhere is failing to do something. I still want those shoes, but what am I to do when dealing with people who either, do not want to work or do not care. The guy is nice and humble, do not get me wrong but that does not help me. I am very disappointed at the internal ordering system, the service.</p> <p> </p>