I WILL NER SET FOOT AT WOOLWORTHS AGAIN

On the 24th of January 2024 I went to the above store to purchase bread. Later that day as I was about to make a lunch box for my 9 years old daughter, we found the bread (refer to the attachment) like that. As an adult it will be easy for me to conclude that when the bread was made MAYBE the dough got mixed a bit, but how do you explain that to a 9 year old.

Made a call to the store and spoke to Leanne who advised that I should bring the bread back because she needs to escalate it. I confirmed that i will come around 16h00 but then decided during the day that i should go because i was free then.

Got to the store and asked for Leanne. They looked for her for a good 10 minutes and then I was advised that she went out. I then asked for another manager where I waited another 10 minutes for him to come.

I didn't get his name. Had to tell him the whole story from the start. He(Manager) asked if I wanted another piece of bread and I said no. I told him that it was bad that a big brand like Woolworths would have bread like that on their shelves and his response was that " I SHOULD BE REMINDED THAT THEY DO NOT CHECK STOCK THEY ONLY PACK IT" very sarcastic. I had to buy food for my daughter for lunch with the money I did not have I used my car with the petrol. I don't have to drive up and down to get to the store and get an attitude from the teller instead of just giving me my 2cents back. I am very angry at this stage, I go to woolworths almost every single day and pay for my staff cash not on credit to have that kind of service and food like that.

I left the store and the 2 cents because the teller was arrogant and worse infront of 2 Managers... WOW it must be nice to work for woolworths for Jnr personnel to have such an attitude in front of their managers.