I regret the choice of brand. the worst service ever!!

The worst experience at Woolworths!!

I was followed the entire time while shopping by a staff member. Every move I made, she was right there, staring intensely. I’ve never felt so uncomfortable. I ended up cutting my shopping short and went to pay because her behavior was just too much.

Even at the till, she continued to stare. I asked the cashier if there was a problem because this woman was literally shadowing me. She overheard and came straight to the till, as if she was my personal security.

She then had the audacity to ask, “Why are you uncomfortable being followed? Are you hiding something?” I asked her why she was following me—what made her assume I was there to *****? And she responded, “Well, are you?”

I completely lost it. I raised my voice to a 10, and she came back at a 20—full of attitude. I asked her, is this your job? To follow people? And how do you choose who to follow—is it based on skin color? Because we’re both Black, but out of all the customers, she chose me. I felt completely undermined and disrespected.

She clearly sizes people up and felt confident enough to raise her voice and insinuate I was hiding something—just because I felt uncomfortable being followed. Absolutely unacceptable.