I order kids item from Woolies, about 3 weeks ago, after 2 weeks of non delivery and constant follow ups with no progress, my order was eventually lost by the Takealot courier team due to Woolies providing the incorrect delivery address, even though my ad

I order kids item from Woolies, about 3 weeks ago, after 2 weeks of non delivery and constant follow ups with no progress, my order was eventually lost by the Takealot courier team due to Woolies providing the incorrect delivery address, even though my address was captured correctly as part of tbe order and provided to Woolies customer service many times. A replacement order was done on 16 May order o***, with a delivery promise between 19-20 May, I was informed by the courier service that my order was at an incorrect delivery address yesterday, provided, the incorrect address was once again provided to the courier team, to date I have not received the first order and the replacement order, no updates are provided without me constantly following up. The service from Woolies in rectifying this issue is terrible to say the least. I need this order cancelled and credited to my account as I will never be getting this order and I will never order from Woolies again!!!!