I opened a woolies store card in April

I opened a woolies store card in April.then sometime may I saw customers complaints on Facebook about how they never received 1000 cash,back in June I went to fourways mall at woolworths and asked about this i was helped by Nonhlanhla she then explained to me that 1000 its only for ppl opened an woolworths credit card I was like let's see if may qualify luckily I qualified for 10300 ..she then say for me to get the 1000 cashback I need to spend 1000 or more only at food court not clothes I dd that ..I found it so good cause I needed food plus am gonna get it back mind u I have spent a lot on my woolworths store card .. and the lady also said the the promotion of getting money back ends in 17 August 2025 ...2 days ago I went to spend when I comes back home I decided email woolworths finance about getting my 1000 back wow they tells me stories I will send copy and paste of thier response..they are ****MERS they are now saying i shud have qualified if i opened a credit account on the 17 august