I have never been more humiliated by my favorite store.

Yesterday I purchased a few things at a Woolworths at Paulshof,using virtual card and the manager need to authorize the the transaction,and I have the old ID book and on my app,the virtual card was incorrect loaded starting my surname with N and not M. I have purchased with it alot,but this time the manager said she would call,and I agreed because I have used it before. The way she judged the poor condition on my ID as she explained to the consultant really got to me,that their mistake made me out to look like I was doing ***** by purchasing with a virtual card. All I can say is this,what was thier mistake insulted me deeply.