I couldn't update my details, stop my card, get a replacement card nor could i close account

Good day Woolworths (Whomever receives this email) sent to you on the 29/11/2018 no response, 3rd email - no responses received from Woolworths to date.

My name is Dharsha Singh now Van Der Merwe and my ID no. ********** 138082 Mobile No. ********** 035

Before I hellopeter Woolworths, I would like to personally tell you that it was ridiculously hard to stop my store card after having lost it and for just over a year now I have not ever been notified of a replacement card! As a result I have paid this account in full and would like to close it which is also ridiculously hard as your staff are just not helpful. I couldn't update my details, stop my card, get a replacement card nor could i close this useless account.

Would someone please email me back as your staff are rude and I do not wish to converse with anyone any longer and will only respond to you via email. I will now putting this correspondence through to hellopeter.

Regards...

____________________________ In Closing Woolworths, I love shopping due to the quality of your products but you do not look after your good customers. All processes have proven to be horribly difficult at your stores and I hope that this enlightens you on the areas of improvement.