I always expect more from Woolies

Day of the sale...surely more pay points should be open. Queing for over 30mins just not acceptable. Then in yr food section why do you not stock whole-wheat pizza /pizza bases or whole-wheat garlic bread. Plus yr staff looked at me blank when I enquired about pizza bases. Eastgate Woolies up yr game. Not yr first sale and with the world moving towards healthier eating you guys need to offer more whole-wheat...not banting bases...that stuff's gross