Hurt and Humiliatated
<p>Hi</p> <p> </p> <p>I paid my woolworths credit card on the 29th june 2016.</p> <p>A month later they found out your cashier lindsay from blueroute paid the total amount in a account which is a store card which was closed years ago.because of this my credit score at the bureau was negatively affected I would like to know what is going to be done about my credit score being negatively affectioned due to her mistake.I paid my credit card in full and she is the reason it was not showing I took proof of payment?unfair woolworths how could you not see that the payment was done in a closed account I shouldve been done paying my credit card by the 29th June 2016 and a month later all im sitting with is stress from the nationwide telling me my account was not paid.What hurts the most is ur staff laughing tp the financial advisors when telling me there is no payment I mean that was humiliating and all the apologises wont help my credit score.I am now waiting for a response .I just want to know how you will be rectifying the humiliation and my credit score with the bureau?</p> <p> I dont think anyone deserve this type of customer service and I am embarrassed by the manner in which I was treated in the store.I am sure I will get an apologise but feel hurt and dont think that is good enough.</p> <p> </p> <p>Thanks Woolworths I truly feel like a none VALUED customer.</p> <p> </p> <p>Kind Regards</p> <p>Tesne Leibrandt</p> **********