Horrifically disgusting service. Never replace missing items.

I really didn't want to write this review but your disgustingly poor service leaves me no choice! I received my order 5 July but unfortunately it was missing items. I ordered 2 lamps and the glass shades and foot pieces come detached. These items were not sent along, only the middel lamp piece which is basically just a rod. Then the foot piece needs to be *****ed in, as well as the glass shade. I immediately sent an email and called a while after to report this. I was told they will look for it and contact me back. 2 days went passed without any feedback and I called again on Wednesday to ask what's happening. They lady said they JUST got the reply from the warehouse that they found the missing items. She said they will deliver the items in the next few days. Monday the 12th I called again asking when the items will be delivered as NO ONE is contacting me in this regard and I haven't received any communication that they will deliver. She said she will have to email and get back to me when she hears back. Obviously no one ever contacted me back and I had to call again on the 15th asking for feedback. She advised that they did try to deliver but my address is incomplete. Now that is absolutely bull**** and you know it! I've placed many orders with no issues about my address and this is the same address where the original was delivered without any problems so don't talk ****! On Friday morning the 16th of July they delivered a big box, only to find ONLY 1 GLASS SHADE!!!!!! This is so frustrating as I had to call again saying I'm still missing another glass shade and both foot pieces. On Saturday someone else called (for the very first time) to say she sees my missing items were delivered am I happy. SERIOUSLY!? Surely you can see ALL the correspondence on my order so why would you call with such a stupid question? I had to explain everything again to her and I haven't heard back at all! I expect to receive a call from someone tomorrow in this regard as the service is horrifically disgusting and I expect an apology. Who will pay for all 5 calls that I had to make so far because YOU don't reply? And don't say email because I NEVER even received a reply back on my email so that's even more useless than your service. I want my missing items delivered TOMORROW or come and collect your ****!