Horrible service from Consultant & Supervisor

Terrible service from Woolies Eastgate. Placed an order online and they advised online that they indeed had stock availability, the day it had to be delivered literally an hour before scheduled delivery time they called to advise there’s no stock the consultant and supervisor were not only rude but extremely unhelpful & the consultant telling the other consultants in Zulu “ I am not dealing with this woman “ supervisor then telling me I don’t know what you going to do but there’s no stock and nothing we can do upon enquiring on a refund of 2500 they advised they cannot advise when it would be received. I shop at woolies weekly . I am deeply disappointed in the poor handling of my order aswell as the service received