SR
Stephan R

1 reviews | Active since Jun 2019

06 Feb 2020, 13:43

HORRIBLE SERVICE!!

went today to the Cafe in Woolworths Canal Walk. What a terrible disappointing experience!!!!!! It took them 20min to assist me after sitting down and that is after I flagged down a waiter that was casually chatting to other staff members by their Point of Sale. She then took my order (one americano coffee with cold milk) this proceeded to take 25min to get to my table!! I asked for the bill as the coffee arrives as I had an appoinment to get to. The bill then took another 20min to come to my table after asking again for it TWICE!!! The manager was standing around and walked past me frequently seeing my frustration, however he didnt seem to be bothered at all!

ABSOLUTELY TERRIBLE SERVICE DELIVERY!! Especially from a company I clearly held up to a standard I thought is suitable as they arent cheap either

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