1 reviews | Active since Feb 2013
Horrible service
<p>On 16 June 2017, i went to Mall of Africa Woolworths to exchange some clothing given to me for a baby shower, i called a day before to advise of the situation and was told to come in and the items will be exchanged. After standing at the teller for more than 30 minutes and told that the items cannot be changed due to the items no longer in stock, now who's problem is that? and besides its an woolworths product, as per the supervisor/manager whom i did not get her name did not even assist me in any way and checked the prodcut label and just said this is old stock and we cannot exchange them anymore, not my problem its woolworths product im told to keep the items? and than she walks away this is not on, what im i suppose to do with it. Highly pregnant and standing and no results this was very upseting and frustrating. Is this how a loyal customer gets treated especially one thats highly pregnant and no care from anyone one of your staff or supervisor/manager. Didnt expect this from woolworths.</p> <p> </p> <p>Highly upset and frustrated.</p> <p> </p> <p> </p> <p>Angry and frustrated customer.</p> <p> ********** 160</p>
Logged a complaint on the 19th June 2017 to date i have not received any acknowledgement or call. But than again some of woolworths complaints that i've seen dont even have a respond. So much for customer service. Sad really sad and this suppose to be woolworths we talking about
Logged a complaint on the 19th June 2017 to date i have not received any acknowledgement or call. But than again some of woolworths complaints that i've seen dont even have a respond. So much for customer service. Sad really sad and this suppose to be woolworths we talking about
