Horrible service

Twice in a period of 3 months Woolies got my delivery address wrong! The address is captured correct in the system and on the order but the parcel lands in Western Cape in stead of North West. Twice have I called Woolies to please deal with the matter as it is highly inconvenient to me. And again it happens today. I expect the parcel today in North West but the courier guy calls from western Cape. If delivery is your business surely google maps should be your guiding tool!!