KM
Koketso M

1 reviews | Active since Nov 2020

16 May 2025, 10:38

Horrible online shopping experience

Woolworths online? You can really do better. I’ve never experienced such a horrible online experience with any other retail before. I placed an order on the 24th of April 2025, was scheduled to be delivered on the 2nd of May. Next thing they called and said my number was wrong and I could not be reached. It was corrected on the 30th April!! It went back to the warehouse and up until now I have no idea what’s going on. I’ve been getting empty promises saying it will be sorted within 48 hours and guess what? 15 days later I’m still waiting for an order that says “delivered” on the app. My emails are even being ignored now 😒😒 I’m calling today to get my refund. No more excuses.

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