Horrible Online Service Order made on 5th December 2023 not received more than a month later, my children dont have uniform for school and schools open next week tuesday. Shame on you Woolworths

I Made an order on the 5th of December 2023 and have not received my order till today the 11th January 2024. I logged a complaint last year on their website and no one has ever called or emailed on this matter. The worst part the delivery shows that it was delivered on the 12th December, they’ve charged me for something i have never received. When i ask to resend my order now they tell me they dont have stock available (10 Jan 2024) and there has been stock throughout December and last week when i spoke to Corne she told me everything was available. I want my children's uniform to be delivered ASAP before schools open im so dissapointed at the Customer service at Woolworths, they don't follow up on customer complaints and one must constantly chase them and their customer managers dont return calls of disgruntled customers.