HORRIBLE HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!

I placed an order on the 25th of November for some bras on the 3 for 2 special. When I received my package yesterday, only one of the bras were inside the package. I was still charged for all 3 bras. I then tried to phone them and ask what is going on, they said that I was only charged for one packet of bras (but the amount still went off my account). They also said that they were out of stock on the specific size that I ordered but when I checked online today (a week after I placed my order) the size that I ordered was available and I was able to put the size in my cart. The one lady also put the phone down in my ear!!! I phoned again and asked to speak to the manager, they said he will phone me back because they were in a meeting!!! 2 hours later still no manager!!! I had to phone them again and eventually spoke to the manager and he has a lot of excuses. I asked for a rain check and he said they can't give it to me.

Also your website says that your stock is updated daily????? Why are you lying to people about that???? Horrible Horrible customer experience and service! Shame on you!!!!!

If you have a 3 for 2 black friday special, make sure you have enough stock!!!!!!!! I also saw that I am not the only one this has happened to!!! So please just sort out your customer service and online shopping because it is horrible!!!! Absolutely shocked at the service a huge company gives!!!