HORRIBLE CUSTOMER SERVICE!!!

I called the call centre on 12-10-2017 at 15:40 PM where i spoke to the first Agent and explained what i wanted she then just transferred me without even telling me to which department.

I was then placed on a very long hold where i spoke to *****ba who was the worst representative!! She just demanded my ID number which i gave her and was telling me 2 different things the worst thing was her rudeness and attitude. I am highly disappointed Woolworths!! She refused to give me the reference of the call and did not even resolve my issue.