Horrible customer service

I've been Sitting with an issue for 2 months now, I keep being told it will be sorted Woolworths financial services is aware of the issue, ABSA bank couldn't care less about helping you if you come in with this credit card!

So I have a Woolworths financial services gold card, everything was amazing and convenient until I lost my card, I got the card replaced but then blocked my pin, was asked to go to the bank (ABSA Bank) sat two hours to get helped. Did a pin change in the bank they told me everything was sorted, I left the bank two days later, I tried to use my card was told It was blocked I need to do back to the bank, which I did, I also made sure to go into canal walk Woolworths to remove the pin hold like I was advised over the phone, I then also called again when I left to the store just to ensure that everything is okay. It is 7th March and I still can't use my credit card