********** online service

I placed an online order on the 24th of March, for delivery on the 25th of March. I have been calling numerous times a day since the 26th of March and Woolworths is not interested in me as a client. I have been placed on hold for up to 20 minutes at a time. I have had branch managers call me and tell me that my order is out for delivery and yet another day passes with no delivery. Today it has been 6 days that Woolworths gladly takes my money and refuses to deliver my goods.

I do not recommend dealing with Woolworths online as they clearly don’t need customers. Rather take your money to Pick n Pay or Checkers as they at least honor online orders.