Highly irate!!!!!!!

If there was an option for a negative rating that would be the one I'd be choosing. Woolworths has delivered my order to an incorrect address, the agent I spoke to is unbelievably unsuitable to deal with customers, not sure how he got the job. after i refused to have a back and forth with him demanding a senior he dropped the phone. I have never had such trash service and wont be using your online option anytime soon. He had the gall to tell me a receptionist should call and tell me its not for the couriers to contact me.....I did not sign for delivery, I will be reversing the payment I did if this is not fixed today. Whatever happens to the order you delivered to wherever the hell you felt like is on you. The lady over the phone says she's not sure why it was sent to that address as the slip clearly states the correct address.