1 reviews | Active since Feb 2016
Highly Annoyed and Dissappointed
I must say all my life I have always thought that Woolworths stood above the crowd but after my recent experience with Woolworths Financial Services I am to say the least disappointed and outraged at the same time. I am a very good debtor and always have been and my Credit record is solid. I thought seeing I am such a loyal customer for so many years I would finally apply for a store card for emergencies.In fact they had been contacting me for months asking me if I am interested in applying, to my dismay I was immediately told that my application was unsuccessful due to me \being under debt review\". This is complete nonsense. I have never been under debt review, neither have I ever app**** for such, nor would I ever have reason to do such. In any event I sent a copy of my clear TransUnion report to Woolworths \"Proof of Income\" and have heard nothing since, The only thing I have received is countless sms's telling me my appication is unsuccessful. No reasons, no feedback, no service. NOTHING. The mistake is on W's side and it should be rectified. They erroneously had incorrect information about a customer and instead of trying to fix it, they let the customer do backflips."
