Have to disappoint my son all in the name of quality

<p>I am rather stunned at the manner in which woolies staff deal with individuals,first I app**** for an account and I haven't received my card because the card machine always has issues,so van someone out there explain how I am going to miss out on sale items that will come invery handy for my son.I was told that I cannot buy with my ID document of which most retail stores have that option,so I even took time out from work to sprt out this issue and I must say I am rather disappointed at how all of this is handled in store.</p>