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Puseletso M

1 reviews | Active since Aug 2016

01 Dec 2021, 11:49

Harrasment for the account that doesn’t even belong to mw

This serves as a complaint for the harrasment and abuse I’ve been subjected to from consultants at Woolwoorths financial services for the account that belonged to my late mom

As if dealing with my her passing is not enough, I also have to deal with countless number of calls from rude and unprofessional consultants. You can check for these to confirm the level of harassment I’ve been subject to

I called Woolwoorths myself after my mom’s passing to find out the process to close the account and was told there was insurance on her accounts which would be used to settle everything. I sent the required documentation however the calls actually increased since then. I’m not legally liable for any of her debt, and there is an insurance on the account. The question is why Woolwoorths keep harassing me

Typical example, I called today and again the urgent decided to cut the call because she didn’t to listen to what I was saying. So the next time I receive another call from you all, I’m going to involve my lawyer.

You should all be ashamed of yourselves

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