AB
Albert B

1 reviews | Active since May 2016

30 May 2016, 07:49

Harrasment

<p>I have always promptly paid my Woolworths account. Having not received a statement for last month, I paid R500-00 at the beginning of May as usual. Over the last three weeks I received a high number of SMS from Woolworths saying I haven’t paid my account and the new amount due is R720-00 and I must pay immediately. Subsequently I received the monthly statement (1st time in three months) saying the amount due is R720-00 and is due by 9th June 2016. But the harassing SMS continued as well as receiving an email that I will be handed over to the credit bureau.</p> <p> If I paid nothing, I would understand the harassment, but paying to little due to not receiving a statement, I find the way this was handled very insulting, especially since I am supposed to have up to 9th June 2016 to pay.</p> <p>I then made a payment of R750-00 on Friday, but still received a phone call from WFS on Sa****ay due to my overdue account? Again, how could the account be overdue if it is only supposed to be paid by 9th June 2016, but i did pay and still i was phoned???</p> <p> The way you treat your clients is disgusting.</p> <p> </p>

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