1 reviews | Active since Sept 2016
Handful of chips
<p>Sunday 25-09-2016 my family and I decided to pop into the Woolworths cafe @gateway for late lunch; we had given our waiter simple orders which were just 3 slices of cheesecake, "a bowl of chips", pot of tea and a cappuccino. Startling with arrival of our order it took 30mins for the order to come through one at a time my cappuccino arrived 40 minutes later being absolutely cold with the froth being ice cold.. we then reminded them about the bowl of fresh chips which was served to us in a "handful" ... literally 5 slices of chips were in this carrier which we then was super annoyed and called for the manager, unhelpful not service compliant towards a customer . We had asked what is this as we had ordered a bowl and this 5 slices were shared between 3 adults; trying as much as possible to be rite he rep**** that it's Woolworths cafes policy to serve chips this way, when questioned about the pavilion branch and we explained their service is beyond great and we get what we want there why can't we get the same here, he replies " then someone there isn't performing their job correctly" startled as we were we asked for the bill and to another surprise was 23.95 for 5 slices of chips!
