Gross incompetence - can’t get my address right

I completed a telephonic application for a store card and when I picked up my temporary card at the store, I was informed that my address was wrong. During the application, my next of kin’s address was written as my own by the lady assisting me. I then called the financial services department and asked them to fix it and the guy over the phone then told me he’d send my card to the branch - Apparently faster than sending it to my home address. That same day I made a purchase on my temp card, just for the purchase to be declined due to some error. I then called financial services again and they told me my address was changed, but to something OTHER than my correct address (what the heck?!) and this was why the purchase didn’t go through. It was supposedly then fixed.

Now weeks have passed and guess what? My card gets delivered to my NEXT OF KIN’s home address!!

This is terrible service from Woolworths and I bet future comms will also be delivered to the wrong address.

Please put my correct address on my profile, it should not be this hard to do.