Gratitude!!!

Good day I would like to give much gratitude for the service I received from the staff at the Port Alfred Woolworths yesterday. I had two full trollies of goods and completed the transaction and paid. Just after finishing paying, I realized that I hadn't used my 10% voucher, which was going to expire in a couple of days. I asked what I could do to claim the voucher, and the staff advised that the only way to do it was to refund the transaction and scan all the items again. I mean there were a lot of goods, I asked the teller whether she was okay to do that, and she reassured me several times that it wasn't a problem, and she was happy to do it. We rescanned all the items again, and there was a system error and the voucher didn't go through. More staff were called to assist with the transaction, and advised that we had to rescan the items a third time. After much ado, I was told to sit down, and they would take care of it. I sat and waited for the transaction to be completed, and helped to my car by the same cashier Ms Sima Ntozini. I am truly in awe of your patience and kindness, thank you for ensuring that I could claim my voucher and received what was a substantial savings in these trying economic times. I cannot say thank you enough. And to top it off, the staff gave me a bouquet of flowers for the inconvenience which was in no way their fault.

Thank you, I look forward to shopping with you again!

Warmest Regards, Lusanda