Goods not delivered

<p>Hi</p> <p> </p> <p>I had purchased goods on 10 May 2017 for delivery on 13th May 2017 for mothers days. I received an email on 11th May 2017 to advise that my order will be split into two orders and delivered on 13 May2017 and all was in order. </p> <p> </p> <p>On 13th May only one of the deliveries was made. I had not received any feedback regarding my second delivery. On 15th May 2017 I sent an email to follow up and I received no response. On 16th May 2017 I contacted the online call center to follow up. I was in the phone for 20 minutes and my parcel could not be tracked. The consultant wanted me to call back the next day for feedback to which I responded I wouldn't as they should call me back to provide feedback as I had to call in to follow up on my order and that was the courtesious thing to do.</p> <p> </p> <p>It is the 18th May 2017 and I have still not received any communication regarding the delivery or the issue with my order.</p> <p> </p> <p>This is terrible customer service from Woolworths and I am very disappointed </p>