1 reviews | Active since Mar 2020
Full order not received, unhappy customer!
I placed an order for delivery yesterday, I received a third of my items ordered and invoiced for. The delivery note noted all my items purchased yet only 1 third of my items were delivered. I called the driver and he said the rest would be delivered today which I found a bit suspect as the delivery note had all my items ordered on the note. I contacted Woolies online call centre and was told the the driver had not picked up all my items and they were still at the warehouse and would be delivered today. I'm still waiting. Called the call centre again, waited 5 minutes till my call was answered then immediately dropped. Attempted another call and got the recording that the call centre was closed even though the message said that they were open to 19h30! Where is the rest of my order?? I've never experienced such shoddy service from Woolworths. I spend more than R20 000 at your store each month which you will no longer see. Order number is O***. Someone better contact me soon or I will have the payment reversed for goods not received! Pathetic service Woolworths!
