MR
Monica R

1 reviews | Active since Mar 2024

07 Aug 2025, 10:08

Frustrating Experience with Woolworths Services

I’m extremely disappointed with the service I’ve received from Woolworths. I reached out simply to request the sequence number for my card, and was refused assistance. It’s a basic request, yet I was left feeling dismissed and unsupported.

Additionally, Woolworths still doesn’t offer delivery services in all areas, which is incredibly frustrating in this day and age. For a brand that positions itself as premium, the lack of accessibility is disappointing.

Overall, it has become a mission just to buy from Woolies — whether it’s shopping online, reaching support, or resolving a simple issue. The convenience and customer care you expect just aren’t there.

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