********** Account now im blacklisted

in February 2014 I received a call from Woolworths informing me that they suspect that someone has opened an account in my name and they requested that I submit documents (copy of id, affidavit and my signature)to prove that it was not me. I submitted all the documents at Woolworths trade route mall. 3 weeks later I went back to the store and they told me that the account had been closed and my name has been cleared. this july year I received a call from \R daily"attorneys informing me that I have been handed over to them by Woolworth and that I owe R140 . I contacted woolworths and they told me that the account was closed last year already so they do not understand y I keep getting calls and letters. I checked my itc report and realised that has blackliseted me. I called again and spoke to Sumaya who told me that they are aware that the account was ********** and that they will contact ITC again to update my profile. she promised that I will get a call within 2 weeks to get confirmation and I did not get such a call instead I went to the store and still got the run arounds. spoke to alisha at the attorneys who promised that she will contact woolworths and findout."""